Terms & Conditions

Effective Date: 23-Dec-2024

Welcome to VisualNex. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using VisualNex's website, products, and services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you should not use our services.

2. Services Provided

• a. Installation and Maintenance: Detailed agreements regarding installation and maintenance services will be provided in separate contracts. These contracts will outline the scope of work, service fees, and terms of service.
• b. Customization: Any customization of products or services will be subject to additional charges, which will be specified in a separate agreement.

3. Pricing and Payment

• a. Pricing: Prices for products and services are as quoted at the time of purchase or contract signing. VisualNex reserves the right to modify prices at any time, but changes will not affect current agreements.
• b. Payment Terms: Payments must be made according to the terms specified in the service agreement or invoice. Late payments may incur additional charges.

4. User Responsibilities

• a. Compliance: Users are responsible for complying with all local laws and regulations related to the use of our products and services.
• b. Proper Use: Users must ensure that the equipment and systems are used as intended and according to the manufacturer’s instructions.

5. Warranty and Support

• a. Warranty: Products sold by VisualNex are covered by a manufacturer’s warranty. Additional warranty terms may apply as specified in the product documentation or service agreement.
• b. Support: VisualNex offers support services as detailed in the service agreement. We are not liable for issues arising from misuse or unauthorized modifications.

6. Limitation of Liability

• a. Exclusions: VisualNex is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• b. Liability Limit: Our liability for any direct damages is limited to the amount paid by the customer for the specific service or product causing the damage.

7. Intellectual Property

• a. Ownership: All content on our website, including text, graphics, logos, and images, is the property of VisualNex or its licensors and is protected by intellectual property laws.
• b. Usage: You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

8. Privacy

• a. Data Collection: We collect and use personal information in accordance with our Privacy Policy, which is available on our website.
• b. Data Protection: We implement reasonable measures to protect your information, but we cannot guarantee absolute security.

9. Changes to Terms

VisualNex reserves the right to modify these Terms & Conditions at any time. Changes will be effective when posted on our website. Your continued use of our services constitutes acceptance of the updated terms.

10. Termination

• a. Termination by VisualNex: We reserve the right to terminate services or access to our website at our discretion, without notice, for violations of these Terms & Conditions.
• b. Termination by User: Users may terminate services according to the terms specified in the service agreement.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

• VisualNex
• Email: info@visualnex.com
• Phone: +91-9542114499
• Address: #87/2RT, Street No.3, S. R Nagar, Hyderabad, Telangana-500038.
• Manufacturing Unit: Plot E-1, Block-B, Pocket-E, LSC, Shalimar Bagh, New Delhi - 110 088